Biltwell Shipping FAQ"sWhen will my order ship? Generally, if we get your order before about 2:00PM PST it will go out that same day. This is not a 100% guarantee, but we always vì chưng our best. If you place your order anytime after 2:00PM PST on a Friday it will not ship until Monday. We do not ship over the weekend.

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How soon will I receive it?That depends on which shipping method you select during check out. We ship with both USPS and UPS & you will get an e-mail with a tracking number as soon as your package has shipped. During the checkout process, there is a built-in shipping calculator that you can use lớn help decide which method khổng lồ choose.Does Biltwell offer free shipping?Yes! On orders over $149 shipped in the Continental USA, our online store will automatically deduct shipping charges. Do you ship khổng lồ Military APO/FPO Addresses?We do! Please note: we can only ship via United States Postal Service khổng lồ these addresses.What about orders outside of the USA? We ship internationally every week. Please keep in mind that there may be additional customs fees, duties or taxes based on your country’s regulations. It’s your responsibility khổng lồ pay these additional fees. This isn’t something we have control over, và its your responsibility khổng lồ know và understand your country’s policy on shipments coming from the USA. Any refused/abandoned packages will not be refunded or reimbursed.
USA Customers: We offer a 30 day exchange policy on every product we offer. Hotline our dedicated customer service at (951) 699-1500 or e-mail exchange
biltwellinc.com , in advance khổng lồ obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. After acquiring an RMA number, we’ll send you a hotline tag không tính tiền of charge to get your sản phẩm headed back our way. Once the product is scanned in by UPS, we’ll release your exchange product(s) lớn get the product in transit khổng lồ you và we’ll cover those shipping charges as well. We already charged you for freight once, might as well not charge you again.
International Customers: We offer a 30 day exchange policy on every product we offer. điện thoại tư vấn our dedicated customer service at (951) 699-1500 or e-mail exchange
biltwellinc.com , in advance to lớn obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. After acquiring an RMA number, send the hàng hóa back our way at your expense. Once we have received your exchange product(s), we’ll ship the new goods to you via USPS không tính phí of charge. We already charged you for freight once, might as well not charge you again.

We provide easy returns and exchanges for US* orders within 30 days of purchase. Items purchased in November và December can be returned or exchanged until January 31st of the following year.

Exchanges và refunds for store credit are free. For refunds back khổng lồ the original payment method, we deduct a $5 restocking fee.

When preparing your return, please ensure tags are still intact & that items are unworn và unwashed. Items marked as “Final Sale” are not eligible to lớn be returned.

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Need khổng lồ return an item? Visit https://returns.wu.edu.vn

*Excludes Puerto Rico

Offer valid while supplies last. Cannot be combined with other offers or discounts. Not valid on sự kiện tickets, gift cards, sale items, or previous orders. Màu sắc selection for items in the Del Día Gift Bundle will be chosen at random. Both the Quito Beanie Gift Bundle & the Allpa Overland Gift Bundle are comprised of the 750ml Agua Water Bottle & the Graphite/Fiery Red Quito Pom Beanie—color requests will not be taken. Promotional items cannot be exchanged. Cannot be applied to lớn previous orders. If you return purchased items, return your gift-with-purchase or you will be charged for your gift-with-purchase.


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This optional protection is offered lớn you solely in order to lớn effectuate the shipment of your package(s). Route is the named assured on the Route Policy of which your shipment will be protected on. The cost of adding your shipment to lớn the Route Policy includes compensation paid to Safe Order Solutions, LLC (a licensed insurance agency tiếp thị liên kết of Route), for making this protection available.